Convenient Shop & Drop lets you leave your purchases and pick them up when you're ready to leave.  While your there, make a donation to GiGi's Playhouse.Life is made easier with gift wrapping for all attendees, located right next to the Shop & Drop.  A donation to GiGi's Playhouse is appreciated and is the only cost for gift wrap.


SantaLand is great for the little kids as they'll visit with Santa and Mrs. Claus and the Elves.  Bring your Santa Letters and mail them in our Santa Mail Box!




Santa Schedule:

Friday November 18th - 11:00 am - 7:00 pm

Saturday November 19th - 11:00 am - 7:00 pm

Sunday November 20th - 11:00 am - 4:00 pm


Kids can shop too in the Sugar Plum Shoppe featuring over 3,000 pre-wrapped gifts (under $8.00 each), perfect for pint-sized wallets.

Strung by Shawna


Since Strung by Shawna started her string art workshops in 2016, she has taught more than 8,000 people using her uniquely illustrated designs. She loves helping others find their “inner maker” with the use of her DIY kits. Shawna creates each design herself and provides step by step instructions along with beautifully stained string art boards. Come and meet Strung by Shawna! She will be hosting string art classes in our Craft Area located in the NEW South Hall.


Craft Classes will be $10 - see schedule below:

Friday, November 18th
9:00am - 10:30am : VIP Exclusive Hot Cocoa (ages 10+)
11:00am - Noon : Christmas Tree (ages 5+)
12:30 - 1:30 pm : Snowflake (ages 10+)
2:00 - 3:30 pm : Reindeer (ages 10+)
4:00 - 5:00 pm : Snowflake (ages 10+)
5:30 - 7:00pm : Reindeer (ages 10+)

Saturday, November 19th
11:00am - Noon : Christmas Tree (ages 5+)
12:30 - 1:30 pm : Snowflake (ages 10+)
2:00 - 3:30 pm : Reindeer (ages 10+)
4:00 - 5:00 pm : Snowflake (ages 10+)
5:30 - 7:00pm : Reindeer (ages 10+)

 Sunday, November 20th
10:30am - Noon : Reindeer (ages 10+) or Christmas Tree (ages 5+)
12:30pm - 1:30 pm : Snowflake (ages 10+)
2:00pm - 3:30 pm : Reindeer (ages 10+) or Christmas Tree (ages 5+)


Take a break from shopping to rest your feet and catch up on an old favorite Christmas movie in our movie area.


The holiday spirit comes to life with live entertainment on our stage where you can relax and kick-up your feet and sing-a-long to festive entertainment!


Stop by the Kringle Play Area in the South Hall and have your kiddos get their energy out! Simplay3 will be providing fun and interactive toys for your families to use.


The tallest Santa in Cleveland (30 foot) will be waiting for you near the entrance!

GiGi’s Playhouse Cleveland is an achievement center located in Lakewood that changes lives through consistent delivery of almost 20 free educational, therapeutic-based and career development programs for individuals with Down syndrome, their families and the community. Through these free programs and through our Generation G Campaign for global acceptance, GiGi’s Playhouse and its network of 55 Playhouses across the US and Mexico empower families by maximizing opportunities for daily achievement and lasting acceptance. To ensure lasting acceptance, we must show the world what individuals with Down syndrome are truly capable of achieving as students, co-workers, volunteers, friends, and valued members of their communities. Our program outcomes help advance this vital social impact goal!

Click Here to Donate



New this year, we are introducing a VIP Shopper Morning, Friday, November 18 from 8-10 a.m. Specialty VIP tickets get you into the show first! Plus, receive vendor deals, exclusive shopping tote and the chance to finish up your holiday shopping before the general public even walks in the door!

Please note: During VIP shopping hours, the Holiday Market is a no-stroller, cart, or wagon zone. Tickets are valid all day Friday so you’re welcome to shop through the day!


Hero Day will be Sunday, November 20. We invite all active military personnel, veterans, police, fire and first responders to attend the show free of charge. Simply present valid ID at the box office. For your service and sacrifice, we thank you. Please note, this offer does not extend to family members & only valid during regular show hours 10am-5pm.